Terms and Conditions

Treatments vary from individual to individual and our doctors/therapists may not be able to always treat you for what you have enquired/made a booking for. Before determining if you are suitable for the procedure and proceeding with medical treatments, our doctors and therapists must take a history, examine you and have a discussion, and assess whether they are comfortable with treating you.

Half mls of Dermal Fillers:
It should be noted that at Pro Cosmetic Surgery, we do not offer half mls of dermal fillers. Should you require less than one ml of dermal filler, you pay for the price of one ml. The remainder of the dermal filler will be discarded or your doctor may suggest other areas for the product to be placed for enhancement. You are under no obligation to use the remainder of the product.

Payment at Time of Service:
You are responsible for ensuring that payment is made for your account by either cash, Eftpos or credit card payment. If for any reason your chosen method of payment is declined, we may enter into agreed bank transfer as agreed by informed written consent at the time of your appointment. If you default on paying your account, interest on overdue invoices shall accrue daily from the date of your treatment. This shall be calculated at a rate of 5% per calendar month and such interest shall compound monthly at this rate until any judgement or full payment of invoice is made. If you default on any agreed payment plan of any outstanding invoices, Pro Cosmetic Surgery will be indemnified against any debt including legal costs, which include The Pro Cosmetic Surgery and your own solicitor, and any Debt Collection Agency costs.

Laser Procedures:
Patients coming for a laser procedure should refrain from tanning, Spray tan/natural tan etc for at least four weeks before your procedure. Initial consultation will adequately inform patient precautions prior treatments such as medication (Roaccutane etc), medical condition (cold sores etc). 10% of treatment fee will have to be charged to postpone procedure due to patient inadequately prepare themselves for treatment.

Suitability for treatment:
Pro Cosmetic Surgery does not accept all patients for treatment. Some patients are unsuitable for the procedures. Pro Cosmetic Surgery reserves the right to decline or cancel further management of any patient if in the clinical opinion of the medical practitioner the patient is unsuited for further care. In the circumstance that Pro Cosmetic Surgery would like to cease the care of our patients, we will refer the patient to another clinic. Pro Cosmetic Surgery offers no guarantee that any procedure will benefit the patient or have guaranteed outcomes. As a patient, you acknowledge that there is no guarantee of results for any procedure. Whilst every effort is made to achieve desired outcomes you as the patient understand that these are not guaranteed. Satisfaction rates of all medical procedures performed at Pro Cosmetic Surgery are high.

Credit Card Levy:
Payments made by credit card will incur 1.5% credit card surcharge at time of payment.

Doctors/ Therapist Running late:
At the Pro Cosmetic Surgery, we try to be on time for your appointment. All our doctors and therapists dedicate a good amount of time when seeing our clients Sometimes the doctors or therapists will be behind schedule due to a number of factors. When making an appointment, please take into consideration that your doctor/therapist could be running behind schedule. If you decide to leave the clinic before your doctor/therapist consult with you, due to the fact that your doctor/therapist is behind schedule, the clinic has the discretion not to book you in for future appointments.

It is the patients responsibility to inform Pro Cosmetic Surgery when there is a change in their medical history (e.g. pregnancy, cold sores etc) and medication (e.g. Roaccutane etc). Should you come on the day of your appointment and the practitioner is unable to perform the procedure due to your medical condition or medications, a 10% procedure fee will be applicable.

In the unlikely event of an unforeseen emergency involving the care of the patient, the patient will be transfer to a hospital at the discretion of attending paramedics. All costs relating to the transfer and care of the patient remain the responsibility of the patient. Please advise your treating practitioner of any procedures, medication including recreational drugs that you are currently or have recently taken or used.

Review of procedure:
Review of procedures are done at four weeks or eight weeks after the procedure depending on the procedure, except in the case of cosmetic emergencies, for example vascular occlusion or infection.. asymmetry, typical post treatment swelling, lumpiness etc. will not be reviewed for at least four weeks.  Unless there are signs of infections or other serious complications, no reviews will take place before the four or eight-week review time frame. It is your responsibility to inform Pro Cosmetic Surgery if there are any signs of serious complications.

Hylase( Hyaluronidase)/Dissolving of Dermal fillers:
Should the patient request to dissolve any dermal fillers performed at Pro Cosmetic Surgery, a minimum of four weeks after the procedure is required before assessment, and there is a cost of dissolving the dermal filler. You may require approximately 2-3 sessions. Our doctors / nurses reserve the right to decline the treatment of Hylase if they think it is unsafe or not in the patient’s best interest or if they wish to cease the practitioner patient relationship. In this case, Pro Cosmetic Surgery will refer the patient to another clinic for further treatment.

Every patient will have photography prior to their initial consultation. In making an appointment at the clinic, patients are consenting to this part of the normal procedure of the clinic. Photographs will also be taken again when advised by the doctor/therapist.

Patient arrivals:
In consideration for all patients, if a patient arrives late than 20 minutes of scheduled time to their appointment, the doctor/therapist reserves the right to not see the patient on that day. In this case, patient will be charged 10% of treatment fee.

Ceasing the clinic/patient relationship:
Pro Cosmetic Surgery doctors, injectors and dermal therapists reserve the right to cease the clinic /patient relationship at any time. In this case, the patient will be offered alternative doctors/therapists/clinic to continue their treatments.

All humans are asymmetrical. Our doctors/, injector/therapists will do our best to improve on this. All corrections of asymmetry post treatment are at the cost of the patient. Pro Cosmetic Surgery does not offer any complimentary treatments in the case of asymmetry.

Communications with the Clinic:
All written correspondence to our clinic and the practitioners should be via our email admin@procosmetics.com.au , clinic phone 02 92802081 and our wechat cosmeticsurgery_au

Bullying and harassment:
Pro Cosmetic Surgery has Zero tolerance to Bullying a d harassment. Pro Cosmetic Surgery staff reserve the right to cease the clinic/patient relationship immediately.