Cancellation and Refund

Cancellation:
Cancellation fee of 10% treatment deposit applies to appointments that are cancelled with less than 24 hours’ notification. If your appointment is scheduled less than 24 hours before your appointment time, a 10% cancellation fee does apply should you cancel the appointment. This is non-negotiable.

Refund Policy:
As there is no guarantee with medical procedures it is essential that the patient understands procedures are not an exact science. Every human body is different and may react differently. Whatever the outcome, the product and or service has been provided, and it is therefore not possible for Pro Cosmetic to refund Procedure Fees.  This is non-negotiable. Pro Cosmetic Surgery will make every reasonable effort to achieve the aesthetic outcome the patient requests, however no guarantees are offered in relation to the effects of any procedure performed.